Blog

Rapport is defined as: the quality of harmony, recognition and mutual acceptance that exists between people when they are at ease with one another and where communication is occurring easily. When meeting individuals, we are generally able to shake hands, make eye contact and demonstrate enthusiasm and interest with facial expressions and gestures. But what if we are only ever going to have contact with that individual over the phone or internet? Remote Rapport takes a wide spectrum of possible communication methods and reduces that likes down to one method—verbal communication.Read More

This is your 2014 forecast: organizations are lean, succession planning is no longer easily implemented, retention is critical, and replacement must be fast. Taking more than 48 hours to conduct a reference is unacceptable in the current climate. So why is this happening? Read More

When a candidate provides a reference from a current or former employer, ensure that you know what dates this referee actually worked with the candidate. Read More